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925 sterling silver is an alloy made up of 92.5% pure silver and 7.5% other metals, usually copper or zinc. Sterling silver is more expensive than stainless steel jewelry usually. Stainless steel is a steel alloy that contains a minimum chromium content of 10.5%. Stainless steel is highly resistant to corrosion and rust due to the protective layer formed from the chromium reacting with the oxygen in the air. Please check product pages to see what base material is used in the description. For more information please visit the FAQ page

All orders within the US will be shipped with USPS.

As soon as your order ships, we will send you a tracking number in a shipping confirmation email. Please allow 2 to 5 business days to fulfill your order.

Standard order shipping time within US may take from 5 to 9 days, depending on the destination.

For more information please visit the shipping page

We are happy to offer a full refund or exchange provided you send it back within 14 days of receipt. For hygiene purposes, we are not able to accept returns on any earrings unless they are faulty.
To arrange a return, please email contact@novarude.com and tell us your name, address, title of the
product, the reason you need to return it, and rather you require a refund or replacement.
Exchanges are possible if the item is in stock.
All items returned must be undamaged and in the original NOVA RUDE packaging.
Please make sure the item is packed carefully and we recommend you use a secure and tracked service for your own protection.
We are not responsible for any items lost or stolen in transit.
Any item returned after the stated time period will only be refunded at our discretion.
Please note, NOVA RUDE cannot refund delivery cost on any returns that are non-faulty items

For more information please visit the return page

Please make sure to clean all earring posts with rubbing alcohol before use. Avoid contact with moisture and liquids; this includes water, lotion, sunscreen, and perfume to ensure the longevity of the jewelry. We recommend removing your jewelry when you shower, work out, and sleep. To avoid fading over time, store jewelry in a dark place. If you need to clean your jewelry, use a soft cloth to wipe away dirt and maintain the shine. With proper care, NOVA RUDE jewelry can last many years with minimal to no tarnishing. With this said, we stand behind our jewelry and will replace up to 1 year for tarnishing. For more information please visit the Care And Warranty page